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Error Message

Question : Recently my computer froze while playing WarCraft 3. This happened after updating the graphics card drivers. For your information, I am using a GeForce FX5200 card. Since I suspected the drivers to be at fault, I decided to revert back to the previous version. Sadly, this did not work out. The system still hangs at random. Once I tried to login to Battle.net and it just stuck at the login screen. Then there was another time where WinAmp kept looping. Below are the errors reported in the application event viewer.

Event Type: Error

Event Source: EventSystem

Event Category: (50)

Event ID: 4609

Date: 8/21/2006

Time: 11:06:03 AM

User: N/A

Computer: POON

Description: The COM+ Event System detected a bad return code during its internal processing. HRESULT was 00000005 from line 44 of d:\nt_qxp\com\comlx\src\events\tierl\ eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error

Event Source: ipnathlp

Event Category: None

Event ID: 32003

Date: 8/21/2006

Time: 11:06:56 AM

User: N/A

Computer: POON

Description: The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 1f 00 00 00

Answer : First of all it could be highly unlikely that a driver update would cause system instabilities. This is only if certified and official drivers are used instead of using pre-release, beta or modified versions. So make sure that the graphics card drivers are not causing the random lock-ups. Now taking a look at the errors, it is safe to say that they are not related to each other. This is because the first error occurred at 11:06:03 while the other triggered 53 seconds later. Another fact is that the later error is related to a network setting while the first is most likely a bug. We dare not say that the system crash is caused by either errors but it is possible that the second error is the main cause. We base our assumption on the fact that WarCraft 3 hung and also it could not log on to Battle.net which is caused by the Network Address Translator. To solve this, make sure that the start address is not the same as the end address. In other words, if Dynamic IP is used try changing it to static IP instead.

 

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